Privacy Policy
Effective Date: July 22, 2026
At Pyram Studio, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, book a consultation, purchase a membership, or use our services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
Who We Are
Pyram Studio is a private fitness and performance training studio based in Montreal, Quebec, specializing in personal training, flywheel training, group classes, and customized fitness programs.
Website: https://www.pyramstudio.com
Information We Collect
We may collect personal information that you voluntarily provide, including:
Full name
Email address
Phone number
Billing and payment information
Appointment and consultation details
Health or fitness information you choose to share with us
Any information submitted through our contact or booking forms
We may also automatically collect technical information such as:
IP address
Browser type
Device information
Operating system
Pages visited
Date and time of your visit
Cookies and analytics data
How We Use Your Information
We use your information to:
Schedule consultations and training sessions
Process memberships, purchases, and payments
Respond to inquiries
Provide customer support
Personalize your training experience
Improve our website and services
Send appointment confirmations and service-related communications
Comply with legal and regulatory obligations
We will only use your personal information for purposes consistent with this Privacy Policy.
Health Information
If you voluntarily provide health or fitness-related information, we use it solely to better understand your training goals, physical limitations, and overall fitness needs in order to deliver safe and personalized coaching.
We treat this information with appropriate care and confidentiality.
Payments
Payments made through our website are processed by secure third-party payment providers.
Pyram Studio does not store your complete credit card or payment information on our servers.
Cookies
Our website uses cookies to:
Improve website functionality
Remember user preferences
Analyze website performance
Enhance your browsing experience
You may disable cookies through your browser settings; however, some website features may not function properly.
Analytics
We may use website analytics tools to better understand visitor activity and improve our services.
These tools may collect anonymous information such as:
Device type
Browser
Pages visited
Time spent on the website
Geographic region
Referral source
This information is used only for website improvement and business insights.
Sharing Your Information
We do not sell or rent your personal information.
We may share your information only with trusted service providers who assist us in operating our business, including:
Payment processors
Appointment scheduling platforms
Website hosting providers
Email service providers
Analytics providers
These providers receive only the information necessary to perform their services on our behalf.
We may also disclose information where required by law.
Data Retention
We retain personal information only for as long as necessary to:
Provide our services
Maintain business records
Meet legal, accounting, or regulatory requirements
Resolve disputes
When information is no longer required, it is securely deleted or anonymized.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
Although we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Third-Party Websites
Our website may contain links to third-party websites or booking platforms.
We are not responsible for the privacy practices or content of these external websites and encourage you to review their privacy policies before providing personal information.
Your Privacy Rights
Depending on your location and applicable privacy laws, you may have the right to:
Request access to your personal information
Correct inaccurate information
Request deletion of your personal information
Withdraw consent where applicable
Request information about how your data is used
To exercise these rights, please contact us using the information below.
Children's Privacy
Our website and services are not intended for children under the age of 13 without the consent of a parent or legal guardian.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
Any updates will be posted on this page together with the revised Effective Date.
Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us.
Pyram Studio
4847 Avenue du Parc
Montreal, QC H2V 4E7
Email: [email protected]
Phone: +1 (438) 544-8731